RocketTech Privacy Notice

RocketTech Software Limited are registered with the ICO
Registration Number: ZA312962

Visitors to our website

When someone visits the pages of www.rocketetch.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. This service does inform us about the number of visitors to the various parts of the site and the information is processed in a way which does not identify anyone.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by RocketTech

You can read more about how we use cookies on our Cookies page.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about services, make an enquiry, or if you register to receive our newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, telephone number, IP address, and information regarding what pages are accessed and when. Your information is not shared with any third party.

Online Marketing

Our online marketing is powered by ActiveDEMAND and you can read their full privacy statement here. https://www.activedemand.com/privacy-policy/

ActiveDEMAND uses first party and third-party cookies to track usage of the website and further personalise the visitor’s experience when using the website. By tracking usage, RocketTech can best determine what features of the website best serve the users.

E-newsletter

To deliver our e-newsletters we use ActiveDemand. With these newsletters we gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

Please note: You can unsubscribe from our newsletter by clicking on the link at the bottom of any newsletter.

Website Hosting

This website is hosted by AWS (Amazon Web Services). For more information about how AWS processes data, please see Amazon’s privacy notice.
https://aws.amazon.com/privacy/

People who contact us via social media

RocketTech Software Ltd uses a third party provider, Hootsuite to manage its social media posts. If you send us a private or direct message via social media the message will be either stored by HootSuite for three months or remain on the social media platform for future reference. It will not be shared with any other organisation.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information RocketTech hold about you.

These rights are explained in detail here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Access to personal information

RocketTech aims to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to
  • let you have a copy of the information in an intelligible form.

To make a request to RocketTech for any personal information we may hold, you need to put the request in writing, and addressing it to our Data Protection Officer at the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, by putting the request in writing, and addressing it to our Data Protection Officer at the address provided below.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How to contact RocketTech Software Limited about your data.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. Please write to:

Data Protection Officer
RocketTech Software Limited,
BG9 Lancaster Court,
8 Barnes Wallis Road,
Fareham,
PO15 5TU

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